In order that we can reply to your e-mail quickly and efficiently please try to provide as much information as possible, including any error messages encountered,full product titles and version numbers, console make and model numbers (if using DVD Region X please include your DVD Player number).
If you have a code enquiry please look through our website as all codes created should be available here. Please note that in some cases, codes for recently released titles can take time (up to a few weeks) after initial release for them to be posted on the site.
If you have a code problem please include which of the game's specific codes you are inputting and in what way you find they are not working. Some problems can be troubleshooted quickly through looking at our Frequently Asked Questions which can be found within our support here.
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