Items you have purchased from the Codejunkies store can be returned for replacement or refund provided that they are returned within our returns period. This period which varies depending upon why you are returning the item.
No returns will be accepted without a Returned Merchendise Authorisation (RMA) number. If you wish to return an item, please check that that the return is covered by our returns policy (see below) and then use the Return Request form in the My Account section to request an RMA. If your request is accepted and an RMA is issued you then simply need to return the item to us with the RMA number clearly shown on the outside and included on the inside of your package.
Only use the Return Request form if you have ordered a product from Codejunkies, it has been delivered and now you want to send it back.
Please don’t use the return request form to cancel an order that has not been delivered or for which you have not been charged (if it is out of stock for example).> If you would like to cancel an order or you need to contact us because your order has not been delivered, please Contact Us.
The Return Request form can be accessed by visiting the My Account section (you will need to log-in first) and then viewing the details of your order. Click on the Return Items button.
If you have any questions, again, please Contact Us in the first instance.