You may experience this problem for a number of reasons. Ensure that the Action Replay DS is set to the update mode on your console. If set to automatically detect USB, the Action Replay DS will automatically enter the update mode when the cable is connected. If this is not the case, select the update (computer mouse) icon from your consoles touch screen, while the Action Replay DS is set to its home screen.

The USB connection which you are connecting the Action Replay DS may not be operating correctly. Try connecting the Action Replay DS directly to an alternative known working USB connection, bypassing any USB hubs.

If you continue to experience the same problems, we would suggest confirming that the Action Replay DS is correctly installed. Within Device Manager if the Action Replay DS is installed correctly it should be listed beneath the section ‘USB IO Controlled Devices’. If the Action Replay DS is not installed correctly it will be listed beneath the section ‘Other Devices’. If the Action Replay DS is listed beneath the section ‘Other Devices’, you need to update your drivers by following the relevant steps below:

Windows Vista and Windows 7 users, please follow these steps to update your drivers:

1. View the Action Replay DS icon within Device Manager under the section ‘Other Devices’

2. Double click the Action Replay DS icon

3. Select ‘Driver’

4. Select ‘Update Driver’

5. Select ‘Browse my computer for the driver software’

6. Select ‘Let me pick from a list of device drivers on my computer’

7. Highlight ‘Show all Devices’

8. Select ‘Next’

9. Select ‘Have Disk’

10. With the Action Replay DS Code Manager PC software disc inserted select ‘Browse’

11. From the left of the shown screen select ‘Computer’

12. Double click your CD drive

13. Highlight the file named ‘ActionReplayDS’ if you are using a 32bit release of Windows or highlight the file named ‘ActionReplayDS_x64’ if you are using a 64bit release of Windows

14. Select ‘Open’

15. Select ‘OK’

16. Select ‘Next’

17. If you are shown a message which asks you to confirm the installation of the driver/software, select the button to confirm the installation

Windows XP users, please follow these steps to update your drivers:

1. View the Action Replay DS icon within Device Manager under the section ‘Other Devices’

2. Double click the Action Replay DS icon

3. Select ‘Driver’

4. Select ‘Update Driver’

5. Select ‘Install from a list or specific location (Advanced)’

6. Select ‘Don’t search, I will choose the driver to install’

7. Select ‘Next’

8. Highlight ‘Show All Devices’

9. Select ‘Next’

10. Select ‘Have Disc’

11. With the Action Replay DS Code Manager PC software disc inserted select ‘Browse’

12. Using the look in drop down tab, select your CD drive

13. Highlight the file named ‘ActionReplayDS’ if you are using a 32bit release of Windows or highlight the file named ‘ActionReplayDS_x64’ if you are using a 64bit release of Windows

14. Select ‘Open’

15. Select ‘OK’

16. Select ‘Next’

17. If you are shown a message which asks you to confirm the installation of the driver/software, select the button to confirm the installation

If you continue to experience the same problem, please contact us providing the following information:

Can you confirm your place and date of purchase of the product?

Can you detail any problems which you experienced in following this article?

Can you confirm which version of Windows you are using?

Are you using a 32bit or 64bit release of Windows?

Have you tried connecting the Action Replay DS directly to an alternative known working USB connection?

Can you confirm that the Action Replay DS is being set to the update mode on your console?

Within Device Manager , can you confirm exactly how the products icon is named and which section the icon is listed under ‘Other Devices’ or ‘USB IO Controlled Devices’?